Contact MineaTV Support

Contact MineaTV

Talk to a real person — before you buy, not just after

WhatsApp is the fastest way to reach us and the one we watch around the clock. Ask about setup, request a free trial line, or send a screenshot of whatever is not working. Most questions are answered in minutes.

Message us on WhatsApp
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What we can help with

Free trialAsk and we will send a trial line for your own device — no card details, no commitment.
Before you buyWhich plan fits, how many devices you need, whether your TV can run it.
Setup helpFirestick, Samsung, LG, Android TV, MAG or phone. Send a photo of the screen if it is easier.
Something brokeFreezing, missing channels, a line that stopped — we can see your subscription and fix it.
RenewalsExtend an existing line without losing your setup or re-entering credentials.
Reseller enquiriesPanel access and pricing — see the reseller page and message us.

Before you message us

Two checks solve most problems faster than we can reply, so they are worth thirty seconds first:

1Test the line in a second playerIf it fails in both apps, it is the subscription or your connection — tell us that and we will skip straight to the fix.
2Check your device countA one-device plan disconnects the first stream when a second screen logs in. This is the most common “it stopped working” report.
3Have your details readyThe email you ordered with, or your username, gets us to your line immediately.
Setup guides, if you would rather do it yourself

Step-by-step for every major device, with screenshots.

Open the installation tutorial

Contact questions

How fast do you reply?

Usually within minutes on WhatsApp, at any hour. Support is staffed 24/7.

Can I get a free trial?

Yes. Message us and ask — we send a trial line for your own device with no card details.

Do you help before I buy?

Yes, and we would rather you ask first. Telling you a plan is wrong for your setup costs us nothing; a refund request costs us both time.

I paid but got nothing.

Check spam first — credentials are emailed automatically within minutes. If it is genuinely missing, message us with the email you paid with and we will resend it.

We are one message away

Trial requests, setup help, or a plan recommendation — ask before you pay.

Open WhatsApp

Ready to subscribe? See all plans — from $14.